Leadership Team
Randy J. Melchior
Chairman
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Matthew J. Melchior
Founder & President
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Rick De Vincenzo
Vice President, Strategy & New Projects
Rick obtained his CA designation in the province of Ontario in 1979. After spending 4 years with a multinational accounting firm.
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Rick left to join a local Toronto-based accounting firm as a partner, specializing in construction and real estate development until 2000. Thereafter, he moved to join a family business until 2009. Rick joined Primacare Living Solutions in 2012 leading administration, taxation and accounting related duties. Currently, Rick applies his multidisciplinary experience to advise on strategic initiative and new projects.
Credentials: B.A, B.Comm, C.A.
Niklas Chandrabalan
Vice President, Operations
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Balvinder Kaur
Vice President, Finance
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Email: bkaur@primacareliving.com
Gary Loder
Vice President, Management Services
Gary holds an advisory role as Vice President, Management Services.ย ย
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Gary has over 40 yearsโ experience in the senior care sector with private and not-for-profit operators, both from an operational, consulting, development and management perspective.
As Vice President, Management, Consulting and Redevelopment Services, of one of Canadaโs largest Seniorsโ Care Operators, he led a team who was responsible for managing over 6500 beds across Canada. He also managed the largest Group Purchasing Division, providing services to over 70,000 residents across the country.
Gary held various progressive positions in his career in seniors care and is best known for building strong teams and positive relationships with owners, operators, and industry experts.
Gary was a Board member with OLTCA and currently is a Board member and holds the position of Chair of the governance committee of a not-for-profit long-term care and charitable organization.
Email: gloder@primacareliving.com
Lisa Davis
Chief Nursing Officer
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Credentials / Designations: RN, BBA, IPAC, PMP
Email: ldavis@primacareliving.com
Beata Feder
Manager, Talent People & Culture
Beata is an experienced Human Resources professional with over 10 years of progressive HR experience, having worked in the field since 2013, including 6 years specializing in the Long-Term Care sector.
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She holds a Diploma in Business โ Human Resources and currently works as Manager, Talent, People and Culture at Primacare Living Solutions, supporting multi-site operations within a unionized healthcare environment.
Beata began her HR career in the BPO industry in the role of HR โ Recruiter before advancing into a Senior Talent Acquisition Specialist role, where she managed a recruitment team and oversaw recruitment operations for one of the largest global technology company accounts in the United States. She also organized and led recruitment initiatives in partnership with the Federal Emergency Management Agency (FEMA).
Throughout her career, Beata has held roles including Talent Sourcer, Senior Talent Acquisition Specialist, Corporate Recruiter, and HR Coordinator. She specializes in recruitment and talent acquisition, workforce planning, HR operations, attendance and disability management, employee relations, organizational restructuring, and process improvement within Long-Term Care.
She has extensive experience supporting large-scale recruitment initiatives, operational reviews, HR modernization projects, and multi-site workforce strategies across Long-Term Care operations. Beata is passionate about continuous learning, operational excellence, and building people-focused workplace cultures, and holds her Canadian Management Professional (CMP) designation.
Email: bfeder@primacareliving.com
Prasanna Patkunarajah
Environment Consultant
With over 13 years of experience in long-term care and healthcare operations, Prasanna Patkunarajah is a dedicated leader specializing in Environmental Services, Capital Projects, and Emergency Preparedness.
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As the Environmental Services Consultant, Capital Projects Consultant, and Emergency Preparedness Trainer for Primacare Living Solutions and its managed homes, Prasanna works closely with leadership teams to support safe, compliant, and resident-centered environments across multiple long-term care communities.
ย Prasanna is recognized for his hands-on leadership style and strong focus on operational excellence, infection prevention, regulatory compliance, and infrastructure improvement. He has successfully led initiatives involving environmental cleaning standards, preventative maintenance programs, emergency response planning, and capital improvement projects designed to enhance the resident and staff experience.
ย Passionate about creating clean, welcoming, and well-prepared homes, Prasanna develops practical training programs and operational strategies aligned with provincial legislation and best practices. His commitment to safety, quality, and continuous improvement has made him a trusted resource within the long-term care sector.
ย Credentials – Long-Term Care Administrator Certification, Improving Fire Safety for Vulnerable Ontarians: Training for Chief Fire Officials
ย Experienceย 13+ years
Carolin Thomas
Corporate Nurse Consultant
Carolin Thomas, RN, BScN, GNC, HNC is a Long-Term Care consultant and healthcare leader with over 22 years of clinical, operational, and regulatory experience across Canada and Europe.
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A Certified Gerontology Nurse and Certified Holistic Nurse Consultant, she specializes in Dementia care, BPSD management, quality improvement, compliance, and workforce development. Carolin has served as a Ministry of Long-Term Care Compliance Inspector, Director of Nursing at City of Hamilton Lodges Division, and Clinical Care Partner at Sienna Senior Living, where she co-developed the PSW Safe Medication Administration Program. She also contributed to the development and validation of the CNA Gerontology Nursing Certification exam and created a successful LTC Inspection Readiness Program and RCA-driven training that strengthens team competency, confidence, and regulatory performance.
Emails: cthomas@primacareliving.com
Dianne Kelly
Quality and Risk Consultant
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Credentials: NM (Nutrition Manager)
Email: dkelly@primacareliving.com
Ramon Diab
Policy Consultant
Ramon Diab is a Policy Consultant with Primacare Living Solutions. Bringing education and experience in the social sciences, records and information management, and library and information science.
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Ramon works collaboratively with interdisciplinary teams to strengthen governance and develop organizational policies and programs that align with legislation, accreditation standards and best practices. His works supports regulatory compliance, continuous quality improvement, and the delivery of safe, high-quality person-centred care.
Credentials: PhD, MLIS, GradCertInfoMgmt, BSW, BA
Email: rdiab@primacareliving.com
