Quality Improvement Program
Quality Improvement Program
Primacare™ is committed to the ongoing improvement and advancement of its people-focused, quality care services. To support this, Primacare has established the Aiming High Together™ Quality Improvement Program, which reflects its mission, vision, and values.
Quality Improvement Program Goals
To instill and promote a sense of team member pride and ownership in Primacare’s overall quality improvement process.
To inspire and encourage staff to be the best they can be, both as team members and as individuals.
To recognize, celebrate, and reward quality-based achievements and performance across the organization.
Aiming High
Together Awards
Primacare launched its Aiming High Together™ Quality Improvement Program in 2012 and hosts an annual awards ceremony to recognize individuals and teams who demonstrate excellence across five categories. Nominations are received from staff, residents, and family members.
5 Pillars of Excellence
Grounded in our five Pillars of Excellence, Leadership, Community Outreach, Workplace Culture, Staff Accountability, and Care & Service, the Aiming High Together™ Quality Improvement Program reflects Primacare’s commitment to excellence across all areas of its operations.
It also reinforces our commitment to our residents, families, and staff by holding ourselves to a shared standard as we work together toward continuous improvement.
5 Standards of Excellence
Supporting the Pillars are the Aiming High Together™ Standards of Excellence, which include initiative, creativity, collaboration, innovation, and impact.
These standards provide a clear and practical framework for everyone in the Primacare community, including staff, management, physicians, service providers, students, volunteers, and senior leadership, as we work toward consistent, meaningful improvement.
